Privacy Policy

Privacy Policy

We respect the privacy of our users. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our mobile application (“Quick Serve”). Please read the privacy policy carefully. If you do not agree to the terms of this Privacy Policy, please do not access and do not use the Application. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed of updates. You will be deemed to have been made aware and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date this revised Privacy Policy was posted. This Privacy Policy does not apply to the third party online/mobile store through which you install the Application or make payments, which may also collect and use data about you. We are not responsible for any of the data collected by any third party.

Collect Your Information

We may collect information about you in a number of ways. The information we may collect via the App depends on the content and materials you use, and includes: Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally Identifiable Information may include, but is not limited to: Email address First and last name phone number Address, State, Province, Zip/Postal Code, City Usage data Financial Statements Financial information, such as data about your payment method (such as a valid credit card number, card brand and expiration date) that we may collect when you purchase, order, return, exchange or request information about our Services from the Application. All of our credit card financial transactions are handled online through our payment service provider. We will share information with the Payment Services Provider only to the extent necessary for the purposes of processing payments you make through our Website, refunding such payments and handling complaints and inquiries regarding such payments and refunds. Quick Serve will not store any debit/credit card details of the users and will not pass any debit/credit card details to third parties. Geolocation information We may request access or permission to access and track location-based information from your mobile device, either continuously or while using the Application, to provide location-based services. If you wish to change our access or permissions, you can do so in your device settings. Mobile device data Information about your mobile device and about your visits to and use of this app (including your IP address, geographic location, browser type and version, operating system, referring source, length of visit, pageviews, and website navigation Notifications We may request that we send you push notifications regarding your account or the Application. If you wish to opt out of receiving these types of communications, you can turn them off in your device settings. Data from contests, giveaways and surveys Personal and other information you may provide when participating in contests or giveaways and/or responding to surveys

Use Of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

  • Administer the website.
  • Improve your browsing experience by personalizing the website and the application.
  • Enable your use of the services available on the website and the application.
  • Supply to you services purchased via the website and the application.
  • Send statements and invoices to you, and collect payments from you.
  • Send you general (non-marketing) commercial communications.
  • Send you email notifications which you have specifically requested.
  • Send you our newsletter and other marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications).
  • Deal with enquiries and complaints made by or about you relating to the mobile application.
  • Keep the mobile application secure and prevent fraud.
  • Verify compliance with the terms and conditions governing the use of the website and the mobile application (including monitoring private messages sent through our website private messaging service).
  • Other uses.

Disclosure Of Your Information

We may disclose your personal information to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information as follows:

 

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

 

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

 

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

 

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

 

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Tracking Technologies

Cookies and Web Beacons

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookie and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We will use the session cookies to: keep track of you whilst you navigate the website; keep track of your bookings; prevent fraud and increase website security; and [other uses]. We will use the persistent cookies to: enable our website to recognize you when you visit; keep track of your preferences in relation to your use of our website; and other uses.

 

Website Analytics

We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:http://www.google.com/privacypolicy.html Our payment services providers may also send you cookies:

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

Third-Party Websites

The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.

Security Of Your Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic transactions entered into via the website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. Quick Serve takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Quick Serve cannot guarantee the security of any information that is disclosed online.

Options Regarding Your Information

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below
  • Other

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

 

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Application
  • Logging into your account settings and updating your preferences.
  • Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

 

Qatar – Quick Serve
P.O. Box 10371, Doha, Qatar
Phone: +974 7745 0491
Email: info@quick-serve.net

 

UAE – Quick Serve
Meydan Business Center
Nad Al Sheba, Dubai, UAE

Phone: +971 58 246 8800
Email: info@quick-serve.net

Contact Us

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.